KidsTravel2 Rewards Programme Rules
When you purchase products via the KidsTravel2 website you will be able to earn and redeem points, subject to the rules of the programme (the "Rules").
Definitions – In these rules:
"Account" means the KidsTravel2 customer account in your name.
"Points" means the points earned and redeemed under the Programme.
"We", "we" or "us" means KidsTravel2
"You" or "you" means you, the individual in whose name the Account is maintained.
Participation – To participate in the Programme you must comply with these Rules. We may disqualify you from participating in the Programme and cancel any Points you have already accumulated if you fail to comply with any of the Rules.
Eligible Purchases – You will earn Points on Eligible Purchases. "Eligible Purchases" mean any purchases made on the KidsTravel2 website, excluding purchases that are subsequently returned or refunded
Earning Points
(a) The "Normal Rate". Points will be earned at the Normal Rate of 1 Point for every £1 spent on Eligible Purchases. If the total Eligible Purchases appearing on your online statement is not exactly divisible by £1, the remaining amount will accrue for your benefit until additional Eligible Purchases are made which will equal £1.
(b) From time to time you may be offered bonus points ("Additional Points"). Additional Points may be offered on special promotions or otherwise at our discretion.
Life of your Points
Each Point earned will have a life of 1 year. At the end of the year points earned during the first year and not redeemed will be deleted on a month-by-month basis. New Points earned in the second year will be added in their place and so on
Information about Points
(a) Your current Points balance will be shown on your online account.
(b) All Points discrepancies must be notified to enquiries@kidstravel2.com within 1 month from the date of the Eligible Purchase for which adjustment is sought.
(c) You are responsible for determining any income tax or other tax liability relating to your participation in the Programme.
Redeeming your Points
(a) To redeem your Points you must click on the redeem rewards button in your online account and your points will be converted into a unique reward discount code to use on our website at the checkout.
(b) Points cannot be redeemed for cash.
(c) We will tell you the value of Points when redeemed against products or services, and the particular products and services against which Points may be redeemed together with any conditions on redemption. On redemption the Points to be redeemed will be automatically deducted from your Account.
(d) If, as a result of subsequent returns or cancellations of Eligible Purchases on your Account or for other reasons, you redeem more Points than you are entitled to, the value of such Points will be due to us.
(e) Once you have redeemed your Points, Points are not exchangeable or refundable.
Losing Your Entitlement to Points
In certain circumstances you may lose your entitlement to earn or redeem Points.
(a) We may cancel any Points you have earned on your Account, and/or suspend your right to earn or redeem further Points if we suspect fraud;
(b) If your Account is closed, either by you or by us for any reason, you will not be able to redeem any Points you may have accumulated.
(c) Points cannot be transferred and will be cancelled in the event of your death.
Non-Redemption Period
If we cancel any Points you have earned in accordance with these Rules you will not be eligible to redeem any Points for a period of 12 months ("Non-Redemption Period") following the date on which we cancel the award ("Cancellation Date");
Termination
We reserve the right to terminate the Programme, or any part of it, at any time by giving 30 days' advance notice to you in writing. In these Rules, by writing we include any written communication in electronic form. Such notice will specify the date from which you will no longer be able to earn Points and the period for which Points will remain valid.
Changes
(a) We may, from time to time, change these Rules by giving 30 days' advance notice to you in writing. Changes will be effective from the date specified in the notice. If the change is to your advantage instead of giving you advance notice we may tell you after we have made the change.
(b) We may change details of the Programme which are not specified by these Rules, such as the products or services available when you redeem your Points or the Points value of such products or services, at any time without notice.
